If a token is damaged and cannot be reset, who submits the revocation request?

In the context of the US Army Public Key Infrastructure (PKI) and the responsibilities associated with managing cryptographic tokens, the role of the Enabling Trusted Agent (ETA) becomes crucial when dealing with a damaged token that cannot be reset.

When a token is damaged beyond repair, the appropriate course of action is for the ETA to submit the revocation request. The ETA is designated to handle scenarios involving the lifecycle of tokens, including their issuance, management, and revocation. This individual is typically trained and authorized to manage requests related to security tokens and ensures that proper protocols are followed for revocation. By submitting the request, the ETA helps maintain the integrity and security of the PKI environment, preventing any potential misuse of the damaged token.

While other individuals, such as the user themselves, the Trusted Agent (TA), or the IT department, may have roles within the PKI framework, they do not have the same specific responsibilities in the token revocation process. This delineation of duties is critical for ensuring that all actions taken comply with established security policies and procedures within the Army's PKI system.