If a NSS token is damaged and cannot be reset, who will the TA or ETA contact for a new token?

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The correct choice is the Registration Authority (RA) or Local Registration Authority (LRA) because these entities are specifically designated to handle the issuance and management of Public Key Infrastructure (PKI) tokens. When a National Security System (NSS) token is damaged beyond repair, it is essential to initiate the replacement process through the appropriate authority that is responsible for maintaining and administering PKI tokens.

The RA and LRA play critical roles in ensuring that users have the necessary cryptographic materials for secure communications and authentication within the Army's PKI environment. They verify the identity of the requestor and issue a new token, thus ensuring that security protocols are adhered to, and preventing unauthorized access.

In contrast, while the Subscriber's supervisor may be informed about the situation or may assist with certain permissions, the authority to reissue tokens lies with the RA or LRA. Similarly, the Security Manager and IT Department may be involved in broader security compliance and technical operations, but they do not handle PKI token requests and replacements directly. Therefore, the RA or LRA is the correct point of contact for obtaining a new NSS token if the original is damaged and cannot be reset.

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